Shipping & Delivery

Our September 2025 preorder campaign ends at midnight on Sunday, September 21st (Madrid time) — and that’s when the magic begins! 

Once the countdown finishes, we start production right away. It takes about 14 days to prepare all your orders with care before sending them on their way. Delivery times depend on where you live, but don’t worry — we’ll keep you in the loop. As soon as your order ships, you’ll get an email with a tracking number and the postal service we used, so you can follow your package as it travels to you. You can also check the status anytime from your account page.

And if you haven’t heard from us within 14 days after the countdown ends, just drop us a message through our Contact Us page — we’re here to help!